So, what if you want to create Portal for your customers and you already use Dynamics 365 Customer Engagement? What technology should you choose? What will work best in what scenario? Do you want to build up-to-date modern user experience for your customer?
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►VIDEOS I MENTIONED
What is Microsoft Dynamics 365 Portal and how to decide if you need one? :
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Here we are with Dynamics Delivery Talks to help on those questions.
I’m Dynamics 365 technical architect with 12 years’ experience with this product working from the very first versions.
We build a lot of fully custom portals as well as done a lot of customizations based on standard Microsoft Dynamics Portal
Microsoft Dynamics Portal provided out-of-the-box do now work always as the best option for any case. We examined it in our previous video, so you can go and check it in the description.
But what if you want to go far beyond functionality Microsoft Dynamics Portal provides? What if you have very specific UI requirements or what if you have a lot of integrations required?
So let me share our experience on building complicated high-load solutions on different technologies for Dynamics 365 Customer Engagement
You can contact me directly with questions about your requirements and situation. Please fill free to get advice on your specific case.
So, in this particular video, we are talking about building a Portal solution from scratch.
Let’s review what are key advantages of this approach, what are concerns and what questions should you challenge to understand if a custom portal works for you.
Key advantages are:
• High flexibility
• High performance
• Modern technologies and approaches
• More integration options
• More control over the solution roadmap and maintenance
Key concerns:
• Maintenance and implementations costs
• Complexity of maintenance
• Feature delivery timeline
Key decision points
• Do you have many users?
• Do you want a modern solution on the latest technologies and UX?
• Do you have enough budget to maintain development team costs?
• Do you have multiple software you need to integrate with?
• Do you have strict UI/UX or other requirements?
Frameworks available:
• CMS based
• Backend (.Net Core, PHP, Python, Go…)
• Frontend (React, Angular, Vue, …)
Frameworks selection is out of the scope of the current discussion. But in case you want more details on this – please contact me on Skype or email below the video right now.
So, if you have enough budget, big plans, and fancy UI requirements – building a custom portal for Microsoft 365 Customer Engagement might be your choice
In the end, you will receive something that will match exactly what you want (in case of the professional implementation team of course), but be prepared to wait a little longer and spend a little more.
You can Skype or email me with questions about your case (right below the video). My expertise might help you to find the best option.
Please go below the video to find helpful links to Microsoft and other resources. Also, you can find my contacts below the video to share your questions directly.
Thank you for watching the video. Have a good day, make informed choices.
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