Using SCAN: Surgical-operation example SCAN is a simple yet surprisingly powerful visual tool to help make sense of complexity, and guide decision-making for strategy, tactics, operations and more.
Following on from the previous video 'Introduction to SCAN complexity-map', this video shows a live example of how to use SCAN to make sense of uncertainties in a business context. The example here is about planning for a surgical-operation in a hospital operating-theatre. We explore how each type of event can be placed within a map of time and uncertainty - and how this shows us when to choose between IT-based versus human-based options for each type of event. We can also use this to make sense of some of the dynamics of a context, and how and where things can or cannot be made more certain.
For more information, see:
-- video 'Introduction to SCAN complexity-map',
-- post '"Let's do a quick SCAN on this"',
-- post 'Using SCAN: some quick examples',
-- post 'Quick SCAN examples',
-- post 'Two SCAN notes - 1: Edges',
-- other posts on SCAN: (approximately 100 posts)
-- slidedeck 'The dung-beetle's tale: systems-thinking, complexity and the real world',
-- ebook 'SCAN: a framework for sensemaking and decision-making - the Tetradian weblogs',
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