1- Prevent it from happening
2- Gently approach with kindness
3- Gather intel & see how they are primed to react
4- Remove from the floor
5- Use the closest exit
6- Handle with empathy
I'd love to hear your Comments, Input, Techniques You Use, Additions to something I missed, Questions, or anything that will strengthen our community of restaurant, bar, hotel, club employees or anyone in the hospitality or service fields.
*Disclaimer*
This is not a complete answer nor is it intended to be a complete answer. It's safer to actually assume more has been left out or missed than included. I attempt to get as much information to you, in as organized and concise manner as possible. Obviously, Minute Answers aren't intended to be the end-all, but rather a snap-shot and a starting point.
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